Having been a widow for about two years, Carolyn decided to take a short trip to Las Vegas to get some vacation time. What she didn’t know was that she would be approached about attending a timeshare presentation in order to receive free tickets to a Las Vegas Show. Below is a first hand account of Carolyn’s timeshare disaster. The names of individuals or companies have been omitted for privacy reasons.
“I remember the presentation about the timeshare was very long. It felt like it was never going to end. Then, the follow up meetings included several levels of management. Each one would try to pressure me into signing up for timeshare. Having a definite need for a vacation after the death of my husband, it sounded good at the time.”
Carolyn would eventually return home and try to book vacations a few months later. After a failing to book due to availability, she felt misled. Finally she got through, but it was nothing to write home about.
“After attempting to book a few vacations and getting no success, I was very frustrated. It seemed every attempt was met with more sales presentations. The cost to book a vacation seemed to be more expensive than booking a vacation without the timeshare. I was told I needed to book 13 months out, which I found to be just crazy. We were told that we could schedule vacations between six months and one year in advance. We were not told that many times you have a minimum requirement of 13 months in advance to book a vacation time! After two years, I finally booked a four-day cruise, which cost more through the timeshare program than just booking a regular trip. Frustration was high and the trip was mediocre at best.”
Once Carolyn voiced her frustration with the timeshare company, she was told that if she wanted a better experience with more availability she would need to buy more points. What she didn’t know was the hidden fees that would be involved.
“I was told that the points purchased would cover vacation locations. This meant various locations all over the country and some internationally. The points pretty much covered it all except the monthly maintenance fees. Truth be known, there were many additional expenses that had to be paid in addition to the timeshare points. I also was told that there was a five-day regret clause. I was not told that this included the weekends. I contacted the contracting people to cancel my contract when I returned home from vacation, but it turned out to be day six.”
Feeling like she was lied to by her timeshare company, Carolyn saw a light in the darkness one day when she heard about Wesley Financial Group, LLC on social media.
“The information I received from Wesley Financial Group helped me to understand what I was up against. The guarantee to terminate my contract with this timeshare company was the deciding factor for me.”
After making sure Carolyn qualified for our services, we were able to terminate her timeshare and free her of this financial burden.
“My experience working with Wesley Financial Group was good. I felt I was fortunate to have an advocate like them working on my side. They kept me informed of what to expect and allowed me to express my frustrations, while giving me the assistance I needed to get my contract canceled.”
We were able to assist Carolyn in cancelling approximately $20,000 in timeshare debt, plus maintenance fees of about $100/month for the rest of her life. Now that she’s free of her timeshare, Carolyn can’t wait to book a vacation without any stress of other obligations and monthly fees.*
If Carolyn’s timeshare debacle sounds similar to yours, feel free to reach out and give us a call to see if you qualify for our timeshare termination services.
*Wesley Financial Group, LLC (“WFG”) develops individualized programs for each client, terminates over 98% of their client’s timeshare relationships, and in certain circumstances, obtains a refund of some or all of the timeshare purchase price. Actual results depend on each client’s distinct case and no specific outcome is guaranteed (although WFG does offer a 100% money back guarantee if the timeshare is not cancelled within the time specified in the WFG Enrollment Agreement).